Privacy Policy
Ginger6 Retail Limited | Company No: 7171753 | VAT No: 181 7432 05
Registered in England & Wales
This privacy notice tells you how Ginger6 Retail Limited collects and processes your personal data when you use our website at ginger6.com. By providing us with your data, you confirm that you are over 13 years of age. Ginger6 Retail Limited is the data controller and is responsible for your personal data.
1Introduction
Our full contact details are:
Ginger6 Retail Limited
5 Shaw Park Business Village, Shaw Road, Wolverhampton, WV10 9LE
Telephone: 01902 714533
Email: [email protected]
It is important that the information we hold about you is accurate and up to date. Please let us know if your personal information changes at any time by emailing us at [email protected].
2What Data We Collect, Why We Collect It, and the Legal Basis
Personal data means any information capable of identifying an individual. It does not include anonymised data. We process the following categories of personal data:
Any messages you send us through our website contact form, email, text, or social media. We process this data for communication, record-keeping, and the establishment or defence of legal claims. Our lawful ground is legitimate interests to respond to and manage queries.
Your name, title, billing address, delivery address, email address, phone number, contact preferences, and purchase history. We process this data to supply our products and services to you and to keep accounts and records. Our lawful grounds are performance of a contract with you and our legitimate business interests.
Payment card details and transaction records. We process this data to facilitate payment for our goods and services. Our lawful ground is performance of a contract with you. We store this data in encrypted form and do not retain full card numbers.
Your IP address, browser type and version, time zone, operating system, and platform. We collect this data automatically when you visit our website. Our lawful ground is legitimate interests to maintain the security and performance of our website.
Information about how you use our website, products, and services, including pages visited, links clicked, and time spent on each page. We use Google Analytics for this purpose. Our lawful ground is legitimate interests to improve our website and the experience we offer.
Your preferences for receiving marketing from us and our third parties. We will only contact you with marketing where you have given us consent to do so, or where we have a legitimate interest in contacting you with relevant information about our products.
We do not collect any personal data about you unless you voluntarily provide it. We do not sell your data to third parties.
3Special Category Data
We do not collect any special category data about you. Special category data includes data relating to health, race, ethnicity, religious beliefs, political opinions, trade union membership, biometric data, genetic data, and sexual orientation.
4Third Parties
We share personal data with service providers who help us operate our business, including:
- Payment processors (PayPal and card payment services) to handle transactions securely
- Delivery carriers to fulfil your order and provide delivery updates
- Google Analytics to help us understand how visitors use our website
- Email marketing platforms used to send transactional and promotional emails where you have given consent
- IT and cybersecurity providers who support our systems
All third-party service providers are required to process your data only on our instructions and in accordance with applicable data protection law. We do not allow them to use your personal data for their own purposes.
5International Transfers of Your Data
Some of our external service providers are based outside the UK. Where we transfer your data outside the UK, we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the Information Commissioner's Office (ICO), or transfer to countries that the ICO has confirmed offer an adequate level of protection.
6Data Retention
We only keep your personal data for as long as it is necessary for the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process the data, and applicable legal requirements.
By law, we must keep basic accounting and transaction records for six years after the end of the financial year in which they relate. Customer account data is retained for the duration of your account and for a reasonable period thereafter to handle any warranty or support queries.
7Your Rights Under UK GDPR
Under UK data protection law, you have rights in relation to your personal data that include:
- Right to access — request a copy of the personal data we hold about you
- Right to rectification — ask us to correct inaccurate or incomplete data
- Right to erasure — request deletion of your data where there is no compelling reason to continue processing it
- Right to restriction — ask us to suspend processing of your data in certain circumstances
- Right to data portability — receive your data in a structured, machine-readable format
- Right to object — object to processing where we rely on legitimate interests
- Rights in relation to automated decision-making — we do not carry out automated decision-making
To exercise any of these rights, contact us at [email protected] or by post to the address above. We will respond within one month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled unlawfully.
8Cookies
Our website uses cookies to track your use of the site, personalise your experience, and support analytics. You can control cookie settings through your browser. Blocking essential cookies prevents parts of the site from functioning correctly.
For full details of the cookies we use, see our Cookie Policy.
9Changes to This Notice
We keep this privacy notice under regular review. We will post any updates on this page and, where appropriate, notify you by email. This notice was last updated in 2025.
Questions About Your Data?
Contact us at [email protected] or call 01902 714533 and we will be happy to help.